This privacy policy has been compiled to better serve those who are concerned with how their ‘Personally Identifiable Information’ (PII) is being used online. PII, as described in US privacy law and information security, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our website.
We need this information to properly process your medical claim or provide related medical billing services.
We use the information we collect to conduct medical billing and to support our business activities, such as allowing our auditors, or attorneys access to personal information to audit our claims to determine if we billed you accurately for the provision of healthcare. We may also use the information to contact you regarding the our services.
Our website is scanned on a regular basis for security holes and known vulnerabilities in order to make your visit to our site as safe as possible.
Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive information you supply is encrypted via Secure Socket Layer (SSL) technology.
We implement a variety of security measures when a user enters and submits their information to maintain the safety of your personal information.
We do not sell, trade, or otherwise transfer your personal information or PHI to third parties. We may release information when it’s release is appropriate to comply with any court order, law, or legal process, including responding to any government or regulatory request, enforce our site policies, or protect ours or others’ rights, property or safety.
In order to be in line with Fair Information Practices we will notify you should a data breach occur.
We also agree to the Individual Redress Principle which requires that individuals have the right to legally pursue enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights against data users, but also that individuals have recourse to courts or government agencies to investigate and/or prosecute non-compliance by data processors.
We are in compliance with the requirements of COPPA (Children’s Online Privacy Protection Act), we do not intentionally collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years old or older.
CalOPPA is a California state law that requires commercial websites and online services to post a privacy policy. The law’s reach stretches well beyond California to require any person or company in the United States that operate websites that collect Personally Identifiable Information from California consumers to post a conspicuous privacy policy on its website stating exactly the information being collected and those individuals or companies with whom it is being shared.
Once this privacy policy is created, we will add a link to it on our home page or as a minimum, on the first significant page after entering our website.
Our Privacy Policy link includes the word ‘Privacy’ and can easily be found on the page specified above.
You will be notified of any Privacy Policy changes:
You can change your personal information:
If there are any questions regarding this privacy policy, you may contact us using the information below.
ENGAGE Healthcare Business Services
4619 Kenny Road
Columbus, OH 43220
USA
Phone: 1-800-554-2695
Fax: 1-614-442-2403
In the event that we change our privacy policy, we will post those changes on this page, and/or update the Privacy Policy modification date below.
This privacy policy was last modified on September 16, 2025. (ver 2.0a)
By using this web site, you consent to our website’s terms of use policy.